bs789 Privacy Policy

Introduction

This Privacy Policy describes how bs789 ("we", "us", or "our") collects, uses, discloses, and protects the personal information of users ("you" or "your") who access or use the bs789 online gaming and sports betting platform, including our website, mobile interface, and associated services. By registering for or using bs789, you acknowledge that you have read and understood this Privacy Policy.

This policy applies to all users based in Bangladesh and is written in compliance with internationally recognised data protection principles. We are committed to ensuring that your privacy is protected and that your data is handled responsibly, fairly, and transparently at all times.

Information We Collect

bs789 collects several categories of personal information to provide a complete, secure, and compliant gaming experience. The following outlines the types of data we collect and the circumstances under which we collect it.

Registration and Account Data

• Full name and date of birth (to verify you are 21 years of age or older)
• Email address and mobile number registered in Bangladesh
• Username, password (stored in encrypted form only), and security questions
• Government-issued identification documents submitted during KYC verification

Transaction and Financial Data

• Deposit and withdrawal histories, including amounts and timestamps
• Payment method identifiers used (e.g., bKash mobile number, Nagad account reference, Rocket account reference)
• Bonus usage records, rollover progress, and promotional participation history

Technical and Usage Data

• IP address, device type, browser information, operating system, and approximate geolocation (country/region level only)
• Session logs, pages visited, game sessions played, and betting activity patterns

How We Use Your Information

The personal information we collect serves specific, legitimate purposes. We do not use your data for any purpose beyond what is described below without your explicit consent.

• To create and manage your bs789 account, verify your identity, and process KYC documentation
• To process deposits and withdrawals securely via bKash, Nagad, Rocket, Upay, and other supported payment channels
• To deliver, operate, and improve bs789 games, cricket betting markets, slots, and live casino features
• To communicate with you regarding account status, promotional offers, bonus alerts, and important security updates
• To enforce responsible gaming policies, including age verification, spending limit monitoring, and self-exclusion requests
• To detect, prevent, and investigate fraudulent activity, money laundering, and any misuse of the platform

Legal Basis for Processing

bs789 processes your personal data only where there is a legitimate legal basis to do so. The following legal grounds apply to our data processing activities:

• Contractual necessity – processing required to fulfil our service agreement with you when you register an account
• Legitimate interest – fraud prevention, platform security, responsible gaming enforcement, and service analytics
• Legal obligation – compliance with applicable laws, including identity verification and anti-money-laundering requirements
• Consent – for non-essential marketing communications; you may withdraw consent at any time by contacting support

Sharing of Your Information

bs789 does not sell, rent, or trade your personal data. We share information only in the following limited and controlled circumstances:

Trusted Service Providers

We may share data with third-party vendors who perform services on our behalf, such as payment processing partners (bKash, Nagad), identity verification providers, customer support platforms, and fraud detection services. These providers are contractually bound to process your data only for the specified purpose and in accordance with applicable data protection standards.

Legal and Regulatory Disclosure

We may disclose your information where required by applicable law, court order, or regulatory authority. This may include responding to lawful requests from government bodies in Bangladesh or internationally recognised financial compliance authorities in connection with anti-money-laundering or fraud investigations.

Business Transfers

In the event of a merger, acquisition, or sale of all or part of our assets, your personal data may be transferred to the successor entity as part of that transaction. You will be notified of any such change through a prominent notice on our website prior to the transfer.

Cookies and Tracking Technologies

bs789 uses cookies and similar tracking technologies to enhance your experience, maintain session security, and analyse platform usage. The following types of cookies are used:

• Essential cookies – strictly necessary for platform functionality, secure login sessions, and fraud prevention; these cannot be disabled
• Analytics cookies – used to understand how users interact with bs789, which pages they visit, and how long sessions last, helping us continuously improve the platform
• Preference cookies – store your language, display, and notification settings so you do not need to re-enter them on each visit

You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling essential cookies may affect your ability to use core platform features, including account access and payment processing.

Data Security

bs789 employs industry-standard security measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction. Our security infrastructure includes SSL/TLS encryption for all data transmissions, encrypted storage for sensitive account and payment credentials, firewalls and intrusion detection systems, regular third-party security audits, and two-factor authentication options for account holders.

While we take all reasonable precautions, no method of data transmission or storage over the internet is completely secure. In the event of a data breach that may affect your rights or freedoms, we will notify affected users promptly and take immediate steps to contain the incident and prevent recurrence.

Data Retention

bs789 retains your personal data only for as long as it is necessary to fulfil the purposes for which it was collected, including for compliance with legal, accounting, and reporting obligations. The standard retention periods we apply are as follows: account registration and KYC data is retained for a minimum of 5 years from account closure; transaction and financial records are retained for a minimum of 5 years in line with standard anti-money-laundering guidelines; communication and support logs are retained for 2 years; and technical usage logs are retained for up to 12 months.

After the applicable retention period has expired, we will securely delete or anonymise your data so that it can no longer be associated with you as an individual. Certain anonymised aggregate data may be retained indefinitely for statistical and research purposes without identifying any individual user.

Your Privacy Rights

As a bs789 user, you have the following rights with respect to your personal data. To exercise any of these rights, please contact our support team using the details in the Contact section below.

• Right of access – request a copy of the personal data we hold about you
• Right of rectification – ask us to correct any inaccurate or incomplete personal data
• Right of erasure – request deletion of your personal data where it is no longer required for the purposes it was collected
• Right to restrict processing – ask us to limit how we use your data in specific circumstances
• Right to data portability – receive your data in a structured, machine-readable format where technically feasible
• Right to object – object to processing based on legitimate interest, including direct marketing communications

Payment Data and Financial Privacy

All payment transactions on bs789 are handled through secure, encrypted channels. When you make a deposit or withdrawal via bKash, Nagad, Rocket, or Upay, the transaction is processed directly through those providers' secure APIs. bs789 does not store your full bKash PIN, Nagad PIN, or any equivalent payment authentication credential on our servers.

Transaction reference numbers and mobile wallet identifiers are retained solely for dispute resolution, fraud investigation, and regulatory compliance purposes. Your financial data is never shared with third parties for marketing or profiling purposes.

Protection of Minors

bs789 is strictly an adult-only platform. Our services are available exclusively to individuals who are 21 years of age or older. We do not knowingly collect personal data from persons under 21 years of age. During account registration, users are required to confirm their age and provide government-issued identification for KYC verification. If we become aware that personal data has been collected from a user who is under 21, we will promptly close the account, delete all associated personal data, and reverse any transactions where possible. Parents and guardians who believe that a minor may have registered an account should contact our support team immediately.

Changes to This Privacy Policy

bs789 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or business operations. When we make material changes to this policy, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered users by email or via an in-platform notification.

We encourage you to review this Privacy Policy periodically to stay informed of how bs789 is protecting your data. Your continued use of the platform after any changes have been posted constitutes your acceptance of the revised policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way bs789 handles your personal data, please do not hesitate to reach out to our dedicated support team. We are available around the clock to assist users across Bangladesh.

Email us at: [email protected]